A half-open laptop shines with the words "Reflections" from the screen.
A Black man wearing glasses is having a sensitive conversation with a Black woman wearing glasses.

How To Handle Sensitive Topics With Integrity

We live in an era of instant information and viral content. Digital news outlets and social media platforms have significantly accelerated the speed at which reports – including rumors and breaking news – spread. Once that bull is out of the proverbial pen, it’s difficult to rein it back in. The digital age has democratized … Read more

Shari Berg of The Write Reflection stands in front of a magical storybook that represents transformative storytelling for brands.

How Transformative Storytelling Boosts Your Brand’s Impact

Do you know where many brands go wrong with their content marketing strategies? They treat their brands as just another logo or product instead of as a living, breathing narrative that captures the hearts and minds of their ideal customers. We’re bombarded with thousands of marketing messages from the minute we get online until the … Read more

A man uses a megaphone to shout at another man who is holding binders. Getting Voice of Customer insights shouldn't require a megaphone.

Unlocking Voice of Customer Insights to Understand Your Target Audience

Creating a content marketing strategy that drives customers to your proverbial doorstep isn’t easy. Establishing clear objectives is always the first step in the process. Once you know what you want to achieve, you must figure out who is going to help you get there. Marketing pros call it audience research. This is the step … Read more

A man with glasses sits at a computer using LinkedIn, while a scammer lingers around behind him.

Shining a Light on LinkedIn’s Dark Underbelly: One Man’s War on Scammers

One person is more than enough to make a difference. That’s the mantra that drives Jay Jones to expose the dark underbelly of LinkedIn filled with scammers preying on desperate job seekers. To date, his relentless pursuit of those with nefarious intentions has helped to take down 4,000 fake job ads and uncover scammers posing … Read more

A Black woman wearing a business suit sits at a laptop fully engaged with website micro-interactions. The Write Reflection official logo of a W and R with a pen in the middle and a yellow circle around the outside appears on the laptop's back cover.

Transform Your Website: How Micro-Interactions Improve User Experience

Ten to 20 seconds. That’s how quickly you must make a good first impression with website visitors. Fail to hold their attention, and you won’t get a second chance. They’ll be off to your competitors in search of more engaging content. Welcome to the fast-paced digital world, where attention spans are fleeting, and competition is … Read more

The front and back covers of "The Dance of Rotten Sticks" by Jeff Vande Zande.

Dabbling in Gothic Horror Proves Good Fit For Author

The literary snob in Jeff Vande Zande ignored the idea brewing in his brain for most of the summer of 2020. How could he possibly think about putting those thoughts on paper when they were—gasp! —so far off from the genre he usually pursued? With five novels under his belt, most fell neatly into the literary … Read more

An engagement pod full of fake profiles spreading misinformation.

Fake News: How Engagement Pods Breed Disinformation

Engagement pods aren’t a new phenomenon. Social media fakefluencers have relied on them since 2016 to boost their popularity online with bought followers, likes, and comments to create the illusion of a large and captivated audience. However, these social media influencer wannabes aren’t the only ones leveraging the power of engagement pods to get noticed … Read more

A graphic illustration of a social media influencer staring at her social media feed, with hearts floating around her to symbolize likes.

Fake It Until You Make It: One CEO’s Cautionary Tale About Engagement Pods

By all accounts, Jason Hill was a skillful entrepreneur with a hot new idea on his hands. He’d created an app that reverse-engineered the scheduling process to enable instant networking, allowing entrepreneurs and business owners to easily connect with experts through 1:1 phone calls, fostering valuable relationships and creating endless opportunities. Now, he just needed … Read more

A man in a blue suit holding a business card with a BH on it appears in a woman's computer screen and asks her if she wants to boost her website traffic fast.

Bad SEO Practices Can Ruin Your Rep

Dishonest. Sneaky. Unethical. Call it whatever you want, but the strategy remains the same. When businesses manipulate SEO practices to deceive consumers, they risk harming their reputations and customer base. Unethical SEO practices extend far beyond Black Hat SEO techniques like keyword stuffing and paid backlinks. They are more duplicitous, often deliberately misdirecting consumers to … Read more

A Black woman with a shocked expression on her face as she reads content from her favorite brand online. Symbols for swear words appear around her.

The F-Word Factor: When Should Brands Swear

It’s not your imagination. Brands swear a lot more frequently in their copy these days. It’s not a stretch to suggest that potty-moth copy is making a comeback. It used to be taboo, except for the occasional well-placed damn. Writers would not have thought about ever including the gasp-inducing f-word in their sales copy at … Read more