How To Handle Sensitive Topics With Integrity

A Black man wearing glasses is having a sensitive conversation with a Black woman wearing glasses.

We live in an era of instant information and viral content. Digital news outlets and social media platforms have significantly accelerated the speed at which reports – including rumors and breaking news – spread. Once that bull is out of the proverbial pen, it’s difficult to rein it back in. The digital age has democratized … Read more

How Transformative Storytelling Boosts Your Brand’s Impact

Shari Berg of The Write Reflection stands in front of a magical storybook that represents transformative storytelling for brands.

Do you know where many brands go wrong with their content marketing strategies? They treat their brands as just another logo or product instead of as a living, breathing narrative that captures the hearts and minds of their ideal customers. We’re bombarded with thousands of marketing messages from the minute we get online until the … Read more

Unlocking Voice of Customer Insights to Understand Your Target Audience

A man uses a megaphone to shout at another man who is holding binders. Getting Voice of Customer insights shouldn't require a megaphone.

Creating a content marketing strategy that drives customers to your proverbial doorstep isn’t easy. Establishing clear objectives is always the first step in the process. Once you know what you want to achieve, you must figure out who is going to help you get there. Marketing pros call it audience research. This is the step … Read more

The F-Word Factor: When Should Brands Swear

A Black woman with a shocked expression on her face as she reads content from her favorite brand online. Symbols for swear words appear around her.

It’s not your imagination. Brands swear a lot more frequently in their copy these days. It’s not a stretch to suggest that potty-moth copy is making a comeback. It used to be taboo, except for the occasional well-placed damn. Writers would not have thought about ever including the gasp-inducing f-word in their sales copy at … Read more

In-House Vs. Outsourced Content Marketing: Which is Better?

A team of in-house content marketers plans a content strategy for a small business.

Its ability to build brand awareness, engage audiences, and drive conversions makes content marketing an indispensable tool for modern business. Investing in a high-quality content marketing strategy has sparked the debate over whether businesses should manage their content marketing efforts in-house or turn to outsourced content marketing solutions to meet their needs. In-house content marketing … Read more